General Terms and conditions

Basic contract

As an employer, you are responsible for ensuring that your employees can do their jobs safely and healthily. If your organisation has taken out an absence subscription with ArboNed, you can meet the requirements that the Working Conditions Act sets for performing your statutory duties under the so-called 'basic contract' on the basis of the 'safety net scheme'. In concrete terms, this means that you are obliged to have ArboNed (as a certified occupational health and safety service) support you in your occupational health and safety tasks, exactly as the law also requires.

These statutory health and safety tasks are:

• Absence and rehabilitation activities.
• Reviewing and advising on your Risk Assessment and Evaluation (RAE).
• Conducting the Periodic Occupational Health Examination (POHE) among your employees.
• Conducting pre-employment physical examinations (if applicable).
• Offering the possibility of consulting the (company) doctor (for example, during the (company) doctor’s open consultation hour).
• Workplace visit: the (company) doctor should be free to visit any workplace.
   

Overview of activities

In the activity overview of the contract you entered into with ArboNed or through your absence insurer with ArboNed as service provider, you can see which activities are and are not included in your subscription. ArboNed charges separately for services that are not included (on a quotation basis). The fees for these activities can be found in the applicable year's fee schedule.

The basic contract consists of:

1. the signed order form or your agreement,
2. the signed terms of cooperation under the basic contract
3. the general terms and conditions

Note that your employee representation must agree to the terms of cooperation. If you do not have an order form or agreement (anymore), your regular contact can email you a contract summary.

The subjects that must be regulated in the basic contract in relation to your statutory occupational health and safety tasks and the working arrangements we make in this regard are laid down in our Terms of Cooperation.

Do you use the new ArboNed Absence Portal?

Then the general terms and conditions below apply to you:

Additional documents
 

ArboNed has obtained a licence from IT&Care to make the 'Vandaag' online absence portal available to its customers. The user agreement describes the rights and obligations of you as a user of the Vandaag online absence portal.

As a customer of ArboNed, you provide your employees' data needed for absence support. ArboNed uses the software of IT company IT&Care (like ArboNed, part of HumanTotalCare) for this purpose. The data is delivered to IT&Care via the 'Vandaag' online absence portal. Because IT&Care, as 'processor', processes personal data on your behalf as 'controller', the applicable legislation dictates that agreements must be made about such processing. Accordingly, you enter into a 'processing agreement' with IT&Care (in line with the 'the sick employee' policy rules of the Autoriteit Persoonsgegevens (AP, the Dutch data protection authority), April 2016).

Privacy Statement
 

Personal data is processed in the performance of our services. Our privacy regulations state what data is processed, how long it is kept and what your rights are. Click here for the explanation of the privacy regulations.

Direct debit

If you would like to make use of direct debit, you can complete and sign a SEPA mandate via this link.